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Cancellation Policy


Event Payment and Cancellation Policy

The event payment and cancellation policy is designed to help lower event costs to members. Due to financial obligations incurred by Business Marketing Association, your cancellation must be received prior to the event.

Event Payment
All payments are due prior to the start of the event.

Event Cancellations
• All cancellations must be made in writing. Email is acceptable.
• If a deposit is required for the event, the deposit is non-refundable, no exceptions.
• A refund (excluding deposit) will be granted up to 30 days prior to the start of an event.
• Cancellations made 15-30 days prior to a program will be subject to 50% cancellation fee (excluding deposit).
• Cancellations received 14 days or fewer before the program will not receive a refund.
To request a cancellation send an email to or send a written request to:

Business Marketing Association
1833 Centre Point Circle, Suite 123
Naperville, IL 60563
Attn: Barbara Ciulla

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