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Jeff Hanan A formal mentorship program should be part of any organization’s strategy, says Jeff Hanan, who leads the mentoring services group at professional services firm Patina Solutions. The national practice director-leadership and organizational development shares his insight into the creation of productive mentor-mentee relationships. BMA Buzz: What is the value of a mentorship program? Jeff Hanan: A mentorship program can significantly improve retention, especially among younger employees.

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